Office Location
Correspondence regarding your bill can be sent to:
MidState Medical Center
Attn: Customer Service
P.O. Box 310912
Newington, CT 06131-0912
Telephone: 860.696.6030
Toll Free: 888.271.8662
(from 8:00 am to 5:00 pm) Monday-Friday
(Voice mail available after regular business hours)
E-Mail
Please use our contact form to send us an e-mail message.
MidState Medical Center is committed to providing the best available health care, along with convenient billing services, payment options, and financial assistance.
For your convenience Credit Card payments are accepted over the telephone or at our cashier window 7:30 a.m. to 4:00 p.m. Monday-Friday. The Cashier’s Office is located on the first floor, next to the Gift Shop. Credit Cards accepted include: Visa®, American Express®, Discover®, and MasterCard®.
Our financial counselors can be reached at 203-694-8213 and 203-694-8456 from 8:30 a.m. to 5:30 p.m., Monday - Friday for help with financial assistance, payment arrangements, and applications for government programs.
MidState supports the patients' and staff's right to contact any agency from which they would like to seek assistance.
To contact the Joint Commission Accreditation Healthcare Organization:
Office of Quality Monitoring
1 Renaissance Blvd.
Oakbrook Terrace, Illinois 06181
Telephone: 1 (630) 916-5600
E-Mail: complaint@jcaho.org
To contact the Department of Public Health:
Complaint/Compliance Unit
Division of Health Systems Regulation
Ct. Dept. of Public Health
410 Capital Ave MS#12HSR
Hartford, CT 06134-0308
Telephone: (860) 509-7400