MidState Medical Center - Privacy Policy

MidState Medical Center (MidState) respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish MidState to remember your login and password. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the MidState website may use a standard technology called a"cookie" to collect information about how you use the site. Please go to "Cookies and Tracking Information" below for more information.

MidState collects personal information when you register with MidState for a MidState account, when you use certain MidState products or services, participate in an online survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to MidState for any other reason. From time to time, MidState receives personal information from business partners and vendors. MidState only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Access to certain MidState web pages require a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between you and MidState. Unless you request deletion of your personal information as specified below, your personal information may be retained by MidState to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.

Cookies and Tracking Technology

A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of MidState's website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of MidState's website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain of MidState's web pages may require a login and password.

How We Use Information Collected

MidState uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest product announcements, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, direct marketing information or contact you for market research.

Information Sharing and Disclosure

Your personal information is never shared outside MidState without your permission, except under conditions explained below. Inside MidState, data is stored in controlled servers with limited access.

MidState may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of MidState to provide a product or ervice to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our website.

Your Ability to Review and Delete Your Account and Information

If you are a registered MidState user, you can review your personal information by accessing your account.

Data Security

Your MidState account information is password-protected for your privacy and security. MidState safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, MidState uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 13. MidState does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites

Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a MidState logo, even though they are not operated or maintained by MidState.

Although we choose our business partners carefully, MidState is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

Changes to this Privacy Policy

MidState will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, email us.

For more information on how to exercise any of your rights or believe your rights have been violated regarding your protected health information, please contact:

MidState Medical Center
Health Information Management
Privacy Officer
435 Lewis Avenue, Meriden, CT 06451

A representative will contact you. Alternatively, you may contact MidState Medical Center at 203.694.8200 and ask to be connected to Health Information Management, Privacy Officer. You will not be retaliated against for filing a complaint. If you believe MidState Medical Center has violated your privacy rights, you may file a complaint with the Secretary of the Department of Health and Human Services.

Last updated September 20 2012.